Autoplay
Autocomplete
Previous Lesson
Complete and Continue
How To Give Powerful Feedback
Course Admin
Course Curriculum
Contact Details (1:41)
Why Giving Feedback Is So Important
01 - Why employees want and need more feedback (4:53)
Critical Feedback Priniciples to Follow
10. What To Focus Your Feedback On (6:53)
11. Give Feedback Quickly (3:00)
12. Using Examples & Evidence In Feedback (4:46)
13. How to Give Feedback with Diplomacy & Consideration (8:05)
13.1 Exercise - Giving Praise
The Direct or Telling Feedback Approach
21. Ask Permission (Step 1) and Describe What Happened (Step 2) (4:27)
22. Explain The Impact (Step 3) (5:10)
22.1 Exercise - Giving Specific Praise
23. Explain Why (Step 4) and Ask for Feedback (Step 5) (4:48)
24. Explore How To Improve (Step 6) (5:21)
24.1 Exercise - Giving Praise Using the Telling Method
24.2 Exercise - Giving Corrective Feedback Using the Telling Method
The Indirect or Questioning Feedback Approach
31. 4 Reasons to Use the Questioning Approach for Giving Feedback (6:10)
32. Ask Permission (Step 1) and Ask Them to Describe What Happened (Step 2) (4:04)
32.1 Example Questions
33. Ask Them to Describe The Impact (Step 3) and Explain Why (Step 4) (4:43)
33.1 Example Questions - Explaining The Impact and the Why
34. Explore Altenatives (Step 5), Choose Best Option (Step 6), Coach (Step 7) (3:46)
34.1 Exercise - Giving Praise using the Questioning Method
34.2 Exercise - Giving Corrective Feedback using the Questioning Method
35. Providing Feedback Using Both Methods (3:59)
35.1 Exercise - Using Both Methods Interchangeably
How To Receive Feedback As A Manager
41. The Importance of Asking for Feedback as a Manager (7:31)
42. How to Receive Feedback as a Manager (8:28)
42.1 Exercise - Asking For Feedback
Building a Feedback Culture In Your Team
51. How to Teach and Coach Staff to Give Feedback (5:30)
52. Building a Feedback Culture in the Team (6:37)
52.1 Exercise - Building a Feedback Culture in Your Team
60. Final Thoughts (1:42)
Course Quiz
Course Quiz on Giving Powerful Feedback
34. Explore Altenatives (Step 5), Choose Best Option (Step 6), Coach (Step 7)
Lesson content locked
If you're already enrolled,
you'll need to login
.
Enroll in Course to Unlock