Example Curriculum
Course Admin
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Why Giving Feedback Is So Important
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Critical Feedback Priniciples to Follow
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The Direct or Telling Feedback Approach
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- 21. Ask Permission (Step 1) and Describe What Happened (Step 2) (4:27)
- 22. Explain The Impact (Step 3) (5:10)
- 22.1 Exercise - Giving Specific Praise
- 23. Explain Why (Step 4) and Ask for Feedback (Step 5) (4:48)
- 24. Explore How To Improve (Step 6) (5:21)
- 24.1 Exercise - Giving Praise Using the Telling Method
- 24.2 Exercise - Giving Corrective Feedback Using the Telling Method
The Indirect or Questioning Feedback Approach
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- 31. 4 Reasons to Use the Questioning Approach for Giving Feedback (6:10)
- 32. Ask Permission (Step 1) and Ask Them to Describe What Happened (Step 2) (4:04)
- 32.1 Example Questions
- 33. Ask Them to Describe The Impact (Step 3) and Explain Why (Step 4) (4:43)
- 33.1 Example Questions - Explaining The Impact and the Why
- 34. Explore Altenatives (Step 5), Choose Best Option (Step 6), Coach (Step 7) (3:46)
- 34.1 Example Questions
- 34.2 Exercise - Giving Praise using the Questioning Method
- 34.3 Exercise - Giving Corrective Feedback using the Questioning Method
- 35. Providing Feedback Using Both Methods (3:59)
- 35.1 Exercise - Using Both Methods Interchangeably
How To Receive Feedback As A Manager
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Building a Feedback Culture In Your Team
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Course Quiz
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